Jalon Works InfoIQ Docs

InfoIQ documentation

Administrator and user guide

Installing, configuring and operating internal announcements inside Salesforce — and reading the numbers that come back.

Package namespace
infoiq
Salesforce API version
65.0
Supported editions
Enterprise, Unlimited, Developer
Applies to
administrators, announcement authors, analytics readers

Part one

Install and configure

What an administrator does once, before anybody writes an announcement.

  1. 1What InfoIQ does
  2. 2Before you install prerequisites and what the package brings
  3. 3Granting access one permission set group per persona
  4. 4Placing the Announcement Host where announcements appear
  5. 5Optional configuration log purge, reader names, data migrations

Part two

Author an announcement

Compose the content, decide who receives it, publish it, and answer what comes back.

  1. 6Creating and composing pages, media, decks
  2. 7Choosing who sees it audiences and placement
  3. 8Publishing statuses, pause, terminate, delete
  4. 9Questions

Part three

Read the numbers

What needs attention today, how one announcement went, and what all of them say.

  1. 10The home page
  2. 11One announcement Metrics, Readers, reminders
  3. 12Every announcement: the Analytics page the Analytics page

Part four

Operate

  1. 13Files, logs and deletion
  2. 14Agentforce actions
  3. 15Reference

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